FAQ

Frequently asked questions

What is a Safety Marker used for?


The Safety Marker by Chalk Ink is a versatile tool used to mark and message on any type of surface. When applied to non-porous surfaces, it can be easily removed with a damp towel. Once dry, the ink will not rub off. Because it is made with liquid ink, it will be permanent on porous surfaces. The Safety Marker is available in two tip sizes: 2mm bullet tip for small jobs and 15mm broad tip to cover larger areas. We used a fluorescent ink to make your markings and messages stand out.




How can I purchase your product?


You can place your order on this site or you can contact us via email at sales@chalkink.com or by phone at 512-457-0522. If you are interested in purchasing our markers in bulk, please contact us for pricing details and availability.




How do I clean the ink off?


This depends on what surface you marked. If you have a non-porous surface, like smooth metal, glass or granite our ink can be removed using water and a clean cloth. Some surfaces may require a little more elbow grease, in which case we recommend using an ammonia based cleaner, like Windex or Mr. Clean's Magic Eraser. If you are using our markers on a more porous surface, please be aware it will likely be permanent. We always recommend testing your surface first.




Do you have other related products?


You can find a huge assortment of Chalk Ink markers and other great products at chalkink.com




What is your return policy?


We know you are going to love our Safety Marker! If you are not completely satisfied with our product, please contact us with any technical questions or return the item within 30 days of your purchase and we will process a refund.




When will my order ship?


We make every effort to process your order as soon as we get it! If your order comes through to us at the end of the day, we will process it the next business day. Your package will usually ship out the day you place your order.




What happens if my package shows "delivered" yet I can't find it?


Unfortunately, we live in a time where packages are left on doorsteps and can be stolen. Once your package has been "delivered", we cannot be responsible for lost or stolen packages. We always suggest checking with neighbors or in the case of a business, check with other departments, if someone grabbed it for you.





Contact

Customer Service:

512-457-0522

sales@chalkink.com

© 2020 The Safety Marker® by Chalk Ink®